A security director does not have the same needs as an agent in the field. A security manager must oversee the big picture, while an operator seeks to act quickly in response to an alert.
The RBOC interface, or Running Brains Operations Centre, is designed to fulfil both of these objectives simultaneously: providing an overview while also enabling immediate action.
You will see how you can use it today to simplify your daily operations, reduce response times and make your patrols more reliable. Keep in mind that every change to the interface is based on a specific problem encountered by private security professionals. And each solution translates into clear and directly actionable features.
The Running Brains Operations Centre is not just a technical interface. It has been designed to provide a proactive solution for field operations.
It provides everything that is at the heart of modern surveillance: from active supervision and clarification of doubts to planning patrols for safety robots.
Image capture, user and rights management, detailed statistical monitoring, and videos recorded when people are detected are also an integral part of the RBOC platform.
The objective is clear: to provide your teams with tools that not only respond to incidents, but also enable them to anticipate and document them.
Put it into practice by launching a patrol at a strategic point on your site and analysing the video generated when a person is detected. You can then use this data to refine your protocols and strengthen your coverage.
Conventional safety interfaces often separate visualisation and action, which increases response times for agents.
On the RBOC, everything is done via the map. You view and interact directly on the map to launch the GR100 robot on patrol or view any alerts that have been triggered. In short, you act in real time.
With just one click, you can access live video footage from the robot(s) on site, check their status, view your strategic surveillance points, or create a temporary restricted zone. Alerts appear directly on the map with a visible animation, and key information is accessible via a simplified side menu.
This is how supervision via the RBOC becomes an operational tool rather than a simple management interface.
The advantages of RBOC:
The benefit is twofold: reduced response times and proactive action by agents and operators in the event of an intrusion or gas leak, for example.
Every operator knows that: alerts can quickly overwhelm attention.
A camera detects movement, an intrusion is reported, a technical anomaly is added… Add to that the management of different surveillance systems and things get complicated. Too much disparate information can impair operators’ vigilance, putting them at risk of missing a critical alert.
The RBOC provides a concrete solution to this problem. Each alert is displayed on the map with a visible symbol to attract attention. A distinct sound is emitted for each alert, and the notification remains visible until it is dealt with. The operator can also change the status of several alerts at once with a single gesture.
Beyond this simplification, the interface has been designed to combat hypovigilance. Alerts are fully configurable by the administrator. Communication modes can be customised according to roles, and the platform’s design has been conceived to maintain attention through a clear and intuitive presentation.
Here again, the objective is clear: reduce processing time and give your field team the right tools.
Supervising a fleet of robots requires both simplicity and precision. As this is a new practice in the private security sector, the RBOC’s robot page provides an instant, actionable overview of the GR100 patrol robots patrolling your site.
Alerts associated with robots appear directly on each of the robots concerned. The operational status of each unit is clearly visible thanks to a simple colour code (green, yellow, red). Action buttons are just a click away, and shortcuts provide immediate access to any current alerts.
From the moment of customer onboarding and during dedicated masterclasses, we train you and your operators to identify robot statuses, trigger rapid actions and manage alert notifications. The interface is intuitively designed so that agents and their managers can transform robot technology into an effective tool in the field.
The RBOC interface is not limited to alerts for detecting people, padlocks, fence integrity, etc., and security (temperature, gas, etc.); it also manages number plate detection.
Our surveillance system is not limited to robot patrols and cameras. It includes other features such as vehicle management, number plate recognition and car park patrol planning.
On the Running Brains Operations Centre, you can independently enter a list of authorised number plates and set up this type of alert to be notified in the event of an unauthorised vehicle on your site. The design of this feature is intuitive and simplified to allow you to be independent and take advantage of all the features of the interface.
It should be noted that we assist our clients in developing parking patrol scenarios to be included or not in the GR100’s daily rounds.
A credible security system must be based on reliable and usable data. That is why RBOC centralises all information related to patrols, alerts, detections and measurements from the GR100 robot on several integrated dashboards.
You can export all your data and dashboards to integrate them into your internal reports.
More than just reporting, the data collected by the robot helps you make concrete operational decisions and refine your protocols: increase the frequency of robot patrols, adjust night-time staffing levels, detect recurring problems in a specific area, improve response times, etc.
With regard to your installations, temperature analyses, carried out regularly by the robot, enable areas where anomalies recur to be identified and corrective action to be proposed based on these observations.
We have also designed this software to simplify day-to-day administration: managing accounts, groups, roles, alert settings, customer support and documentation.
For example, alert settings are intuitive, access to the Help Centre and contact form is straightforward, and the GDPR policy is integrated by default.
The support complements this approach. Visible banners highlight important information, pop-ups guide users, and an on-call number is provided for emergencies. Every two months, a MasterClass allows users to learn more, and a paper and digital user kit is available to speed up the learning processn.
Add the customer service and emergency hotline numbers to your internal procedures, and distribute the RBOC and robot user kit to your agents. This will increase acceptance of the robot, as well as their responsiveness and autonomy.
In private security, three realities guide your work: you must react quickly, you must limit errors, and you must prove your effectiveness with tangible data.
The Running Brains Operations Centre interface is designed to meet these three requirements.
It centralises supervision, simplifies alert and robot fleet management, offers various business features, utilises data collected by the security robot, and gives you access to responsive support.
Its design and alert settings are also designed to address an often overlooked issue: hypovigilance. Thanks to audible notifications, customisable alert modes and the platform’s user-friendly interface, your teams can stay focused and operational.
The real issue is not whether the tool is comprehensive. It is about how you, your teams and your organisation will get the most out of it right now.
CMO at Running Brains Robotics
